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技术支持
technical support
专注专业 体外诊断
Focus on professional in vitro diagnosis
保修期限及售后服务
三.在要求提供保修服务或需相关资料时,请直接以电话、电报、信函、传真的形式与我公司技术服务中心联系;如与其他人员或部门联系,有发生信息传递中断的可能,会直接影响您的正常使用及我们维修服务的速度。
Warranty period and After-sales Service
1. We assure our customers that we will provide one-year warranty for the whole machine and its accessories (except fragile parts and consumables) from the date of installation. Our company will not provide free warranty service for the following reasons: 1. Unauthorized disassembly, modification of the instrument caused by the failure. 2. In the use, handling the process of inadvertent beating, falling and caused by the failure. 3. Failure due to lack of proper maintenance or failure to meet environmental use requirements. 4. Failure due to incorrect operation as required by the operation manual. 5. Damage to instruments and accessories caused by human activities. 6. Failure caused by self-repair without our company's permission. Kill. Caused by an unstable local voltage. 8. Loss or damage caused by external causes, such as lightning strike, fire, earthquake, theft, misuse or abuse of the fault or damage, etc. . 9. Damage caused by other equipment or by connecting other equipment without authorization. 10. Loss, damage or injury caused by delay in service request, etc. . Please contact our technical service center directly by telephone, Telegraph, letter or fax when you request Warranty Service or need related information. If you contact other personnel or departments, there is a possibility of interruption of information transmission, will directly affect your normal use and the speed of our maintenance services.